OUR PROMISE TO YOU - WE WILL BEAT ANY GENUINE ADVERTISED COMPETITOR'S PRICE.

Our Promise to you. We will meet any genuine advertised competitor's price on all of our products. If you find the same product for a lower price we will match this advertised price and then beat it by 10% plus continue to provide our outstanding service in the process.

All you need to do is provide TheBioShop with valid proof of a competing product at a lower price and we will meet this price and beat it by 10%. In order to qualify the product must be in stock and available for sale and are not promotional products with a limited number of products for sale. Products also can not be second hand, liquidated or sold without warranty.

Please contact us if you have any questions regarding our Price Guarantee policy.

SEND US A COMPETITOR QUOTE AND WE WILL BEAT IT BY 10%

Email 
Fax 02 9679 0822

Capability Guarantee

We also guarantee the products for 30 days with a no questions asked money back guarantee if the product does not do what our website says it will do, effectively you cannot just swap the system because you are having a bad day. 

Product hardware guarantee

All products are guaranteed for a period of 12 months from the date of purchase on a return to our Sydney office basis. If you purchase our support package for minimal downtime we will forward ship an exchange unit to you by an overnight courier (if you notify us by 3pm Sydney time) and you can send us your unit for repair by courier when you receive our exchange.

Employee data backup

The Bioclock employee data is easy and quick to back up with simple instructions provided with each product.

Our products are very reliable but in the unlikely event that your unit has to get repaired or it is physically damaged (e.g. someone drives into it with a forklift) you can easily transfer all your employee data in about 90 seconds to the replacement unit, minimizing your system downtime.